Refund Policy
Refund Policy
Last Updated: 05/07/2025
At Webs Development Services, we aim to deliver high-quality digital solutions and ensure client satisfaction. This Refund Policy outlines the conditions under which refunds may be issued for services purchased through our website, https://www.websdevelopmentservices.com/.
1. General Policy
Due to the nature of digital services and custom development work, we do not generally offer refunds once work has commenced. However, we will consider refund requests under specific circumstances outlined below.
2. Eligibility for Refunds
Refunds may be considered in the following cases:
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Project not started: If you cancel a service before any work has begun, a full or partial refund may be issued.
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Duplicate payment: If you are accidentally charged more than once for the same service, we will refund the duplicate amount.
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Service not delivered: If we are unable to deliver the agreed service within a reasonable timeframe and you choose to cancel, you may be eligible for a partial or full refund.
3. Non-Refundable Situations
Refunds will not be issued in the following cases:
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Work has already commenced or been completed
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Change of mind after work has begun
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Delay caused by lack of client communication or required assets
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Dissatisfaction due to subjective preferences after delivery based on agreed scope
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Failure to clearly communicate requirements before the project starts
4. Process for Requesting a Refund
To request a refund, you must:
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Email us at info@websdevelopmentservices.com within 7 days of purchase or service issue.
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Provide your full name, service purchased, date of payment, and reason for the refund request.
We aim to respond to all refund requests within 3–5 business days.
5. Refund Method
If approved, refunds will be processed to your original method of payment. Depending on your bank or payment provider, the refund may take 5–10 business days to appear in your account.
6. Dispute Resolution
If a disagreement arises, we will make every effort to resolve it amicably. If needed, you may escalate unresolved disputes through appropriate mediation or legal channels in accordance with the laws of the United Kingdom.